When and where can tickets for single screenings be bought?
The tickets will be available:
- from 8 July , 12:00 - online sale at www.nowehoryzonty.pl
- from 19 July - sale in the Puppet Theatre Festival Centre between 9.00 a.m. and 9.00 p.m. (break: 2:45 p.m. - 3:15 p.m.)
- from 21 July - sale at all festival venues between 9:00 a.m.-10:00 p.m.
How much will the tickets for film screenings at the 11th IFF NH cost?
- 18 PLN - single ticket.
- 16 PLN - single ticket within the "10+" pass for 10 screenings or more.
- 15 PLN - single ticket within the "20+" pass for 20 screenings or more.
- 8 PLN - single ticket for children screenings
The above mentioned prices relate to the usual film screenings. Prices for special film screenings (such as the opening and closing gala, the opening and closing films, the film "Pina") depend on a given film screening and are shown on the site with a description of the film.
What is the 10+ / 20+ pass?
The 10+ pass is a ticket for 10 or more selected screenings. A single ticket in this package costs 15 PLN (a discount of 2 PLN per ticket). The 20+ pass is a ticket for 20 or more selected screenings. A single ticket in this package costs 14 PLN (a discount of 3 PLN per ticket).
The 10+ and 20+ passes do not cover films screened for special events, that is: “Goodbye to the Past” and “Once Upon a Time in Anatolia” – films shown on the opening on 21 July, “The Skin I Live In” – the film of the closing, as well as “Pina” and tickets for children shows.
* If you purchase 10 or more tickets for films, in the final stage of your order the price of a single ticket will be reduced by 2 PLN (you can order only one ticket for a given screening at a given hour - you must not order more than one ticket in a single hour bloc on the given day. An hour bloc means screenings held at an interval no longer than 30 minutes, e.g. 9:45, 10:00 and 10:15 make a single hour bloc).
* If you purchase 20 or more tickets for films, in the final stage of your order the price of a single ticket will be reduced by 3 PLN (you can order only one ticket for a given screening at a given hour - you must not order more than one ticket in a single hour bloc on the given day. An hour bloc means screenings held at an interval no longer than 30 minutes, e.g. 9:45, 10:00 and 10:15 make a single hour bloc).
Please read the Ticket Sale Regulations carefully.
Can a 10+/20+ festival pass be given to someone else?
Your festival pass cannot be given to anyone else. It is personal; when it is issued it has your full name on it.
When I order a 10+/ 20+ festival pass, can I exchange it or buy further tickets at lower prices?
A 10+ or 20+ festival pass does not give you any discounts when ordering other tickets. This means that when you order the 10+ or 20+ festival pass, all other tickets will be at full price unless you order more 10/20 tickets. We do not accept returned tickets.
How much do tickets for special events cost in the Opera and on Wyspa Słodowa?
Ticket prices are stated for each special/musical event.
How much are the tickets for concerts at the Festival Club?
Ticket prices are stated for each concert. If you buy a ticket for 22:00 pm, you can also attend any concerts for that particular day. You can buy a music pass as well.
Music pass holders may enter to the Festival Club any day and any time, each time showing their music passes.
What is a music pass and how much is it?
A music pass allows you to enter all concerts at the Festival Club in the Arsenal; this does not apply to concerts on Wyspa Słodowa. It costs PLN 120.00 for all festival participants. Money transfers for your passes or tickets to the organizer's bank account should take place within 24 hours of the time when you ordered them (payment date is the accepted date). Attach a current portrait photo, no bigger than 2 MB, to be used to identify you as the pass holder. If you fail to attach a photo, your order will be cancelled. You can buy a pass online at www.enh.pl and from 19 July at the Payment Centre located in the Puppet Theatre. The number of passes is limited.
How can I pay for the tickets I order?
You can pay in two ways; either when you buy your tickets via the Internet using a selected online payment method (www.dotpay.pl) or when you collect your pass at selected stands at at the Payment Centre located in the Puppet Theatre. Please note that if you pay through www.dotpay.pl you must pay within 48 hours, but no later than 9 pm on the day preceding the showing for which you bought the ticket.
If you want to pay for the tickets when you collect them, you must collect them from the Puppet Theatre within 48 hours of placing the order, but not later than by 9 pm (break from 2:45 pm to 3:15 pm) on the day preceding the showing. If they are not collected, your order will be cancelled. Payment upon receipt applies to orders made after July 16.
How can I collect the tickets I order?
You can collect your tickets when you present your ID card at the box office of the Puppet Theatre (pl. Teatralny 4, Wrocław) from 19 July, 9:00 pm - 9:00 pm, break 2:45 - 3:15;
What are "tags"?
Tags allow you to prepare your own convenient schedule of showings. You can attach coloured tags to showings you choose by clicking on them.
Tag colours have these meanings:
green must-see
yellow maybe
red steer clear of
You can fix the tags to other showings too. You can add a short description to a tag, such as a note about the film. Other users will be able to read your note if you leave the option "Tag description visible to others" on. You can also learn how many and what sort of tags have been added by other users to a film. Tagged films will be then highlighted on film lists when you look through the programme. You will be able to see a list of tagged films by choosing the option "My films". You must log in to add tags.
Adding tags will not cause add the showing to your basket.